Our specialised & accredited Cybersmart technicians will come to your location & assist you with a Technical Call Out.

Express Callout (Excluding Sunday) :

Book before 11 am = same day service - Scheduled after 5 pm unless there is a cancellation
Book after 11 am = following day service - Scheduled in the next available slot or after hours the following day if we are already fully booked

Please provide the following information to checkout:

Unit No. and Building name/address
Describe the issue you are experiencing or the reason for the callout

Terms & Conditions:

Payment is upfront and then credited to your account if we can solve the issue remotely without sending a technician out
Purchasing this callout ticket puts you on the priority list to be scheduled in the next available slot, either after hours or during working hours, or when there is a cancellation. This is a first-come, first-served service.
If our technician finds that the customer is at fault when fixing the issue on-site, additional fees charged depending on the extent of the damage (this applies to tampering with the equipment, breaking the fibre, etc)

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